Privacy Policy - UK

At Magna-Power Electronics Ltd. we respect the privacy of our customers and visitors to our websites. This policy is concerned with how we collect information, what we do with it and what controls you have.

This policy also explains how we handle your personal information in connection with our websites, social media pages, and all our printed and electronic communications.

In this policy references to Magna-Power Electronics Ltd or to ‘we’ or ‘us’ are to Magna-Power Electronics Ltd which is a Limited Company located at 400 Thames Valley Park Drive, Thames Valley Park, Reading, Berkshire, RG6 1PT, UK

Magna Power Electronics Ltd is the official UK partner for Magna-Power Electronics, Inc. For more details on how Magna-Power Electronics, Inc. processes your data you can review their Privacy Policy.

What information do we collect?

We collect various personal information such as name, company address, company telephone number, company email address, department, job title, your communication preferences and financial information (e.g. in order to pay you if you are a supplier).

We collect this information only in connection with specific activities, such as for sales purposes, to fulfill orders, invoice processing, payment processing and calls/visits you may make to us.

The information is either needed to fulfil your request, for contractual reasons or to enable us to provide you with a more personalised service. You don’t have to disclose any of this information to use our services. However, if you choose to withhold requested information, we may not be able to provide you with certain services.

Where we collect your information?

We collect your personal information in a number of ways:

  • When you provide it to us directly as part of enquiring about or ordering our services
  • When engaging with us at trade fairs
  • When we collect it as you use Magna-Power Electronics Inc. website, LinkedIn, Twitter or Facebook professional networking services
  • When you engage with the services of Magna-Power Electronics Ltd.

This data relates to corporate and sole trader information. We will only use this data for role related marketing purposes and will always offer an opt-out.

We do not share your information with 3rd party organisations.

If we were to do this in the future, we would we enter into an agreement with them to protect your privacy.

How will we use your personal information?

Personal information collected and processed by us may be used, for the following purposes:

  • To update you on our activities and your relationship with Magna-Power Electronics Ltd where we have a lawful basis to do so.
  • To process your personal information for the purposes of customer analysis, assessment, profiling and direct marketing, on a personalised or aggregated basis, to help us with our activities and to provide you with the most relevant information.
  • To fulfil sales orders and process payments.
  • To develop our systems and relationships with you
  • When we are legally required to hold certain personal information to fulfil statutory obligations:
    • The collection of Income Tax and transferring of Income Tax/PAYE information to HM Revenue & Customs
    • Bank details in connection with payments.
    • For insurance reasons and accident reporting
  • Administration and archiving.
  • We will also hold information about your details so that we can respect your preferences on being contacted by us.

Lawful Bases, Consent and Legitimate Interest

We have determined our lawful bases to process your data and this can be accessed by calling us on +44 1189 637763 or sending an email to [email protected]

Where possible we will endeavour to collect opt-in consent from you, specifically when we meet you at trade fairs.

We do not market direct to the public but we do conduct B2B marketing. In which case we will ensure that the content of our marketing communication is of a relevant interest to your employment role. We may send you information about our services and products.

If we do not hold consent or a contractual reason to process your data or contact you, we may use legitimate interest. This enables us, in certain circumstances, to process your data without having your prior consent or any other lawful basis. We have given due consideration to which types of processing fall within the legitimate interests of individuals. We will always ensure the privacy rights of the individual are given due consideration and any potential harm is identified before processing data in this way. We will never pass on your details to other organisations to use for their own purposes unless it is of interest to you for your order, payment related reasons or is a statutory/contractual requirement.

If at any time you want to alter your preferences or request that we stop communicating with you please let us know by calling us on +44 1189 637763 or sending an email to [email protected]

Telephone

We will not make marketing calls to you (individual or business) if you are registered with the Telephone Preference Service (TPS) unless you have given us consent that you are happy to receive calls from us.

You may still receive other types of telephone calls, for administration purposes from us, as long as they are not marketing calls.

Who do we share information with?

We will never sell or rent your personal information to other organisations. We only disclose information when obliged to by law, for purposes of national security, taxation, accident reporting and criminal investigations.

When we use other companies to provide services on our behalf, e.g. payment processing, mailing or delivering communications or orders, answering customers’ questions about products or services, sending mail and emails, customer analysis and marketing, fulfilling orders, when using auditors/advisors:

    • Mailchimp: Email Provider
    • Linkedin: Social Media Organisation
    • HMRC: Tax/PAYE
    • HSBC Bank: Payment information & processing
    • Thomas David: Accountants
    • Twitter: Social Media Organisation
    • Facebook: Social Media Organisation

    Storing your information

    Information which you submit to us is sent to computers located within the UK. This is necessary in order to process the information and to send you the information you have requested.

    Information submitted by you may be transferred to/from other reputable third party organisations as referred to earlier in this policy for processing your details and their computers, to the best of our knowledge, are also situated within the UK and European Union Area (EEA).

    This will be done in accordance with guidance issued by the Information Commissioner’s Office. We only keep information for as long as we are allowed to in accordance with other legislation or relevant regulations.

    If you cease your association with us, any personal information you supply to us will not be retained for longer than necessary and will be removed from our systems or securely disposed of in accordance with the requirements of our retention periods:

    • HR/Staff: records required 6 years after leaving unless still valuable
    • Payroll: HMRC recommend 3 years for PAYE records after income year to which they relate or 3 years after employee leaves, unless still valuable (e.g. insurance reasons), in which case retained for 6 years + 1.
    • Accounts: HMRC recommends 6 years from the end of the last company financial year they relate to.
    • General Data: Historic data > 10 years is erased from our systems

    Children

    If you are aged under 16, please ensure you obtain your parent/guardian’s consent before sending any personal information to any website or directly to Magna-Power Electronics Ltd. We will seek verification of age, if necessary, with your parent/guardian.

    Access to your own information/lodging a complaint

    You can contact us anytime to change or update the details we hold or to lodge a complaint, at the address below. You can also object to the way we use your data, you can restrict the way we process it and have a right to data portability. You can obtain a copy of your records (this is known as Subject Access Request). We will of course ask you to confirm your identity.

    If you would like to access your personal data held by Magna-Power Electronics Ltd please apply in writing to +44 1189 637763 or sending an email to [email protected]

    Other websites

    This Privacy policy only applies to this organisation so when you link to other websites you should read their own privacy policies.

    Using our social media pages

    This policy does not cover how providers of social media and networking websites will use your information.

    You should read their privacy policies before adding/sharing any content. Make use of the site privacy settings and reporting mechanisms to control the way that your information is handled.

    Security

    We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. Whilst we can’t ensure or guarantee that loss, misuse or alteration of information won’t occur, we’ll use methods to prevent this.

    Unfortunately, the transmission of information across the internet isn’t completely secure and whilst we do our best to try to protect the security of your information we can’t ensure or guarantee that loss, misuse or alteration of information won’t occur whilst you or we are transferring this information.

    This Privacy Policy was last updated 2018-05-15. This statement may change from time to time, for example, if the law around information changes or for operational purposes. We advise you to visit this page regularly to keep up to date with any changes.