Support Center
From OEM replacement parts to expert repair services, we're here to ensure your Magna-Power products are operating at peak performance.
Typical hours Monday to Friday, 9:30 AM to 5:00 PM EST (UTC−05:00)
Repair Services
OEM Replacement Parts
Ensure your power supplies perform at their best with Magna-Power's OEM Replacement Parts. Sourced directly from our factory, these genuine components guarantee compatibility and superior quality, minimizing downtime and maintaining system reliability.
Comprehensive Repair Services
Trust Magna-Power's Repair Services for reliable and efficient support. Our authorized service centers offer expert assistance, quick issuance of genuine replacement assemblies, and comprehensive service management to keep your operations running smoothly, whether your product is in or out of warranty.
Extended Support Services
Calibration
Megawatt-scale NIST-traceable calibration up to 10,000 Vdc and 10,000 Adc
Extended Warranty
Warranty extension up to 5 years available at time of order
Service Agreements
For large install base, various on-site service plans available
NRTL Approvals
Evaluations at Magna-Power's factory for NRTL field listing
Commissioning
Field technician visit on-site to verify installation and electrical checkout
Technical Support
Magna-Power's team of dedicated applications and support engineers is here to assist you with troubleshooting issues, system integration, programming questions, and application-specific inquiries. We offer flexible ways to get in touch—online chat, email, or phone—so you can receive the help you need in the most convenient way for you.
Typical hours Monday to Friday, 9:30 AM to 5:00 PM EST (UTC−05:00)
